FAQs.

Do you carry 100% natural virgin human hair?

Yes, we sell 100% Raw virgin human hair ONLY!

How much hair do I need?

A normal typical weave will require at least 3 bundles if the lengths of the bundle are over 18 inches.

Will the hair look natural?

Yes, it will look natural because it is 100% Raw virgin hair.

How long does the hair last?

Life span of 2 years + with proper care.

Can the hair be colored?

Yes, the hair is 100% natural virgin human hair you can color the hair to any shade of color you like, it retains colors. But once colored, virgin hair is now called Remy virgin hair.

Can you swim and exercise with human hair extension?

Yes, we recommend braiding your hair into loose braids before swimming or exercise. Make sure you shampoo and condition your hair thoroughly after swimming to remove the chlorine from your hair.

What is machine wefted hair?

Hair sewn by machines known as machine weft.

What is hand tied wefted hair?

Hand tied wefts are done by hand and are much thinner than machine weft.

What is bulk hair?

Bulk hair is used for creating extensions by braiding and strand bonding.

What is natural virgin hair single drawn?

This type of hair is taken out directly from the scalp by shaving the head. Care is taken to remove the very short hair, with the longer hair, found in different hair length, giving a ponytail like appearance.

What is natural virgin hair double drawn?

This hair is of the finest quality with uniform length. All hair strands in the arrangement are of equal lengths.

What is Raw virgin hair?

Raw virgin hair is unprocessed. It is 100% natural, so there is no damage to the cuticles. The cuticles protect the hair from the elements and give it a natural look. Hair has not undergone chemical processing. This type of hair is natural. It is cut, washed and sewn directly to the weft. This comes in natural black or brown color and it is reusable because it is natural. This hair can be colored or permed.

What is Remy's hair?

Remy hair is the highest grade of real virgin hair. This hair may have undergone a chemical process for color. This comes in all colors.

What is hair weaving /braiding?

Hair weaving is weaving or braiding human hair into existing natural hair. It is also known as hair integration. The hair extension is woven to cornrow hair or to small sections of loose hair.

How long does it take to ship an order?

Upon confirmation of cleared payment, orders are processed within 3-5 business days. Orders are then shipped with an estimated delivery within the United states of 3-5 business days. International shipping takes about 7-10 business days or shorter.

How are order shipped?

We use FedEx and UPS as our carriers. Shipment will not be delivered without signature confirmation.

What forms of payment are accepted?

Credit card, PayPal,Apple Pay .We cannot process credit cards until the funds are paid to us.

What happens if the items I ordered are sold out?

We will provide a refund for any item that is not fulfilled. We apologize for any inconvenience this may cause.

Is there a number I can call to talk to sales rep?

All customer inquiries are handled via e-mail and will be answered promptly.

We’re here to help!

Our business is geared towards customer satisfaction. We ship orders promptly and respond to all inquiries within 24-48 hours.
We are located in Houston Houston Texas, currently working on expanding to more cities. Thanks for shopping with Henzo Hair and we appreciate your business.

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